Contact us
A question about a plan, an installation or an order? Send an email. A person reads it, and there is no phone menu to work through.
Faster in the app
If the eSIM is already installed, use support inside the app: it attaches your plan details to the message, which saves a round of questions.
Download the app →Response time
We reply within one business day, and usually much sooner during European daytime hours.
Company
BILPP OÜTallinn, Estonia
Dubai eSIM is operated by BILPP OÜ, a company registered in Estonia. Press and partnership inquiries reach us at the same address.